The modular training and development programme is put together following in-depth discussions and is based on the needs of our customers.
Our range of services includes the following areas / themes:
1. Personal development
- Talents and strengths analyses
- Emotional competence
- Individual coaching
2. Sales
- Basic sales principles
- Advanced sales techniques for high achievers
- Making appointments over the phone
- Cold-calling, networking, referral marketing
3. Customer Service
- Customer-oriented approach
- Making a positive first impression
- Selling over the phone
4. Management & Leadership
- Basic principles of management
- Leadership up to executive level
5. Team building, Team development
- As part of restructures, mergers or reorganizations, teams are often formed or broken up. These changes can be demotivating, have a significant effect on employees’ productivity and lead to conflicts. A team building or team development process enables employees to better appreciate their role and responsibilities within the company and increases productivity and motivation.