Products, Services

The modular training and development programme is put together following in-depth discussions and is based on the needs of our customers.

Our range of services includes the following areas / themes:

1. Personal development

• Talents and strengths analyses
• Emotional competence
• Individual coaching

2. Sales

• Basic sales principles
• Advanced sales techniques for high achievers
• Making appointments over the phone
• Cold-calling, networking, referral marketing

3. Customer service

• Customer-oriented approach
• Making a positive first impression
• Selling over the phone

4. Management & Leadership

• Basic principles of management
• Leadership up to executive level.

5. Team building, team development

• As part of restructures, mergers or reorganizations, teams are often formed or broken up. These changes can be demotivating, have a significant effect on employees’ productivity and lead to conflicts. A team building or team development process enables employees to better appreciate their role and responsibilities within the company and increases productivity and motivation.